This was a first experience for me and my family, and we really liked it. It does feel expensive but for a family of 3 it's no more expensive than Red Robin; just feels that way because everything is al carte. Now the food. Once we looked over the menu, we each got a burger, fries and a lemonade. (regular lemonade, strawberry and mango passion fruit) All delicious. The food was seasoned and fresh. We thought it was going to be just an ok burger but each time we would give our thoughts it kept getting better. There is no waitress per se but the staff we're friendly. The space was very open didn't feel overcrowded or anything. They also had outdoor seating but not sure it was open. Overall I was very pleased with everything and will definitely come back

Had the double smokey BBQ burger and wife had the avacado and bacon single. Both were excellent burgers. My daughter chicken bites seemed very small and she said they weren't too bad. The fries must have been sitting for a little while because they seemed soft and not hot and crispy. My Daughter had the strawberry malt and said it was amazing. Thought is was a good place but the price was a little on the high end. 2 burgers( one double), 2 fries, 2 small pops and chicken bites and malt. It ran $55.84.

Ordering online made everything so easy, and I was there in just three minutes by car. My order was ready and exactly what I needed. The fries hit the spot, crispy and delicious, and drinking that root beer float reminded me of simpler times from my childhood. It felt so comforting to taste that familiar flavor again. It truly helped me feel grounded and more at peace. I’m grateful to Shake Shack Southtown for providing this special moment — I’ll definitely be coming back whenever I need a little comfort and joy. Thank you!

Oreo funnel cake shake is the best shake I’ve ever had. 1000 calories tho, shake shack should offer smaller sizes

No complaints. This was like I expected, prices might have been $1.99 more per item than I expected, Burgers are about $10. 8.99 to $12'ish before adding avocado Like many others reviews I too found the foods to be extremely high calorie however going to a & fries joint it was half anticipated and half expected. They fries were not bad, but they are simple as if air-fried or such; on the other hand the shake was double the sweetness that I anticipated, I got the chocolate and caramel flavor and it was as if I had ordered a Malt or 2 ! I did not find a drive-thru so just be notified you will park and go inside to get food from here. Once inside the lobby there are 3 kiosk/ tablets to order on, I didn't find any challenge with using it to order. The time it took to prepare and bring out my food was fine, not excessive. In October during my visit I did not find any issues with any employees, lobby, facilities, climate or other such nuances, If I were going to change anything; I would add to the menu a keto section or a gluten free menu section or put a low-carb or low calorie menu section; could offer sweet potato french fries and a gluten free impossible burger. It would also expand business profit margins I would imagine.

The food here was excellent. I normally go to the one in Maple Grove. The cheese fries here were far superior to the ones I normally get. The cheese sauce was more of a sauce than the other location. I always get cheese on the side and this time I dip it right into the cheese. The Maple Grove the fry always keeps to the sideways and I have to push it in because she is not as soft and warm. The cheeseburger with bacon was delicious. The restaurant was quite large and spacious. It was very, very clean and well to and they take a lot of pride in their restaurant.

I was really impressed with how fast our order came out. Definitely didn't have to wait long at all. The food was fresh and full of flavor. The black truffle burger was the highlight for me. The truffle flavor is rich and savory, perfectly complemented by the juicy beef and soft bun. Fries were crispy and well seasoned too. Over all a fantastic experience. I'll definitely be coming back!

Definitely used to be my HANDS DOWN! Favorite places to go for burgers and shakes… but it just didn’t hit like it used to. Last two times I went there they were super super slow. As well the cleanliness of the joint… probably give it a 2.5 out of 5 stars.